North Wales Police Live Chat Support

We recognise that you might not always want or need to call us on the phone. So, we offer other options, including email, online reporting forms and online live chat.

Our online live chat service is intended for NON-EMERGENCY enquiries. If it is not available, visit our online reporting forms or call 101.

Email: northwalespolice@nthwales.pnn.police.uk

Online Live Chat: www.north-wales.police.uk/webchat/index.html

Online Reporting Forms: www.north-wales.police.uk/contact/minor-incident-reporting

Using this service:

  • This should NEVER be used to report an emergency. Always dial 999 in an emergency.

  • The more information you can provide, the more effectively we can deal with the report.

What is an emergency?

  • A Police emergency is when:

  • Someone's life is in danger.

  • Someone is at risk of violence, or property is about to be damaged

  • A serious offence is in progress

  • A suspect is at the scene or an early arrest is likely

  • Serious disruption to the public is likely

  • Very serious crime (e.g. rape, grievous bodily harm etc.)


Wrexham Police Station, Bodhyfryd, Llay, Wrexham LL12 7BW

CALL 101 which is a 24 hour number for non emergency calls. For example: threatening & abusive behaviour, drunk & rowdy groups, drug related anti-social behaviour.

In emergency always remember to call 999.

Victoria Lee